Made to order
All pieces are made to order and can take 7-14 working days to prepare. We thank you for your patience.
Shipping
We offer world wide shipping.
Sweden: Free shipping and returns / EU + EFTA: 20 € (Free shipping on orders above 400 €) / REST OF WORLD: 30 € (Free shipping on orders above 500 €)
Please note that the customer is responsible for all customs or any other charges imposed by the country to which the order is shipped.
Sweden: DHL Service Point. / EU + EFTA: UPS Access Point / Rest of the World: UPS Standard, Express Saver or Expedited depending on territory.
Contact
General questions contact@kultur5.com
Order order@kultur5.com
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kultur5.com (the ”site”).
01 / Personal information we collect: when you visit the site, we collect in automatic certain info about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site and information about how you interact with the site. We refer to this automatically-gathered information as “device information”. We collect device information using the following technologies: ”Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “order information”. When we talk about “personal information” in this privacy policy, we are talking both about device information and order information.
02 / How do we use your personal information? We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns)
03 / Sharing your personal information We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store – you can read more about how Shopify uses your personal information here. We also use google analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here. You can also opt-out of google analytics here. Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
04 / Behavioral advertising As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the network advertising initiative’s (“nai”) educational page at networkadvertising.Org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising by using the links below: Facebook: facebook.Com/settings/?Tab=ads Google: google.Com/settings/ads/anonymous Additionally, you can opt-out of some of these services by visiting the digital advertising alliance’s opt-out portal at http://optout.aboutads.info/.
05 / Do not track Please note that we do not alter our site’s data collection and use practices when we see a do not track the signal from your browser.
06 / Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the united states.
07 / Data retention. When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.
08 / Changes. We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
09 / Confidentiality and security. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products and services to you and carry out their jobs. We have physical, electronic, and procedural safeguards to protect personal information about you. We also comply fully with the general data protection regulations (GDPR). In respect of this site, kultur5.com is the data controller and Kultur5’s company registration number is 880927-4635.
10 / Contact us for more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by e‑mail at contact@kultur5.com